Trainee IT Support Assistant

About the opportunity

Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification.

Course details

• Duration: 13 weeks
• Format: Online, practical workshops
• Schedule: Mon-Thur 6-9pm
• Start date: 17th August 2026
• Spaces: Limited to 35 learners per cohort

What you'll learn

• Setting up and maintaining secure networks
• Configuring and integrating desktop and mobile devices
• Applying cloud security and disaster recovery methods
• Understanding IT systems, legislation and business operations

Potential roles and salaries

• IT Systems Administrator: £25,000 - £35,000
• Technical Support Technician: £23,000 - £27,000
• Entry Level IT Technician: £22,000 - £25,000
• Helpdesk Analyst: £18,000 - £25,000

Additional benefits

• High-impact employability workshops
• Six months' access to online employability courses
• Ongoing career support

Eligibility

To apply, you must:

• Live in the West Midlands
• Be aged 19 or over
• Earn below the gross annual wage cap of £36,126 (West Midlands)
• Not currently be undertaking any other government-funded training
• Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is

Cost

This is a free government funded course

Spaces are limited, so apply today to secure your place on the 17th August cohort.