ServiceNow Developer

Role: ServiceNow Developer
Headcount: 2
Digital/Non Digital: Digital
Contracting Authority: MOJ
Contract Length: 12 months
Location: UK Wide, Any MOJ hub Hybrid 2 days per week. London is preferred Location.
IR35: inside IR35
Pay Rate: Umb £700

Security Clearance: Active SC
CV Deadline: 8/8/25
Interview Process: teams
Client qualify for GIS: YES

Description:

This is a role within the in-house ServiceNow capability for the MOJ, supporting the development of enterprise workflows and data-driven decisions.

Technical Skills:

Proficiency in JavaScript: Core Scripting language used in ServiceNow.

Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB.

ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions.

REST/SOAP API Integration: Building and consuming APIs for third-party integrations.

ServiceNow Workflows: Designing and implementing Flow Designer and Legacy Workflow Editor.

Service Portal Development: Custom widgets, pages, and themes.

Data Management: Import Sets, Transform Maps, and Data Policies.

Configuration Management: Working with CMDB and Discovery.

Performance Analytics and Reporting: Creating dashboards and custom reports.

Security and Access Control: Roles, ACLs, and data protection best practices.

Certifications (Preferred or Required)

Certified System Administrator (CSA)

Certified Application Developer (CAD)

Certified Implementation Specialist (CIS) - in ITSM, HR, CSM, etc.

Professional Experience

Hands-on experience in ServiceNow development and administration (typically 2-5+ years).

Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps.

Project life cycle involvement: From requirements gathering to deployment and support.

Working with stakeholders to translate business needs into technical solutions.

Soft Skills:
Analytical thinking and problem-solving.
Strong communication skills - both written and verbal.
Team collaboration and stakeholder engagement.
Adaptability to changing priorities and technologies.
Attention to detail and commitment to quality.