Power Platform Business Analyst

Role: Technical Business Analyst

Location: Meriden, Coventry (Fully In-Office)

Salary: £40,000 - £50,000

We are looking for a Technical Business Analyst to join a dynamic technology team and play a key role in enhancing a CRM platform built on Microsoft Dynamics 365 and the Power Platform. This role combines strong analytical skills with technical understanding ensuring platform improvements are well-defined and deliver real business value.

You’ll work closely with stakeholders, developers, and testers to capture requirements and translate them into clear, structured user stories. This is a delivery-focused position suited to someone who thrives on collaboration, rapid feedback, and working in a high-performing team.

This role will require you to be fully on-site in Meriden, Coventry. Please only apply to this opportunity if this is something you can accommodate to.

Key Responsibilities

• Gather and document business requirements and processes.
• Convert requirements into user stories, acceptance criteria, and workflows in Azure DevOps.
• Collaborate with developers to ensure stories are clear, testable, and technically aligned.
• Provide insight into Dynamics 365 and Power Platform capabilities to guide solution design.
• Participate in Agile ceremonies such as backlog refinement, sprint planning, and retrospectives.
• Support UAT planning and coordination to ensure successful outcomes.
• Maintain process documentation and configuration notes.
• Identify opportunities for automation and efficiency using Power Automate and integrations.
• Communicate system changes and assist with training or knowledge transfer.

Essential Experience

• Proven experience as a Business Analyst or Technical Business Analyst in a software delivery environment.
• Working knowledge of Microsoft Dynamics 365 Sales and Power Platform (Power Apps, Dataverse, Power Automate).
• Experience with Agile delivery and Azure DevOps for story authoring and sprint management.
• Ability to discuss data models, system configuration, and integration concepts confidently.
• Strong documentation and analytical skills with the ability to translate business needs into technical stories.
• Excellent communication and interpersonal skills to bridge business and technical teams.

Desirable Experience

• Understanding of SQL, data models, or API integrations.
• Experience supporting testing or UAT.
• Awareness of Power BI and basic reporting structures.
• Familiarity with Azure DevOps pipelines or CI/CD principles.
• Microsoft certifications (e.g., PL-900, MB-910, MB-920) are advantageous.