Records Assistant
Location
York, GB
Department Name
SV National Records Group (807690) G1
About Network Rail
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
We offer excellent benefits, including:
Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
Defined benefit pension scheme.
75% subsidy on rail and underground season tickets.
Up to 75% off leisure travel for you and your family (subject to terms and conditions)
️ Interest-free travel loan for train and car park season tickets.
Discounts at stations with your Network Rail pass.
Flexible/hybrid working arrangements.
️ Volunteer leave to make a positive impact.
Healthcare Scheme, GymPass discounts, Cycle to work plus more.
We offer generous maternity, paternity, and adoption leave to support our employees duringsignificant life moments
Plus more........
Brief Description
Route Services is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway. See the diagram for a breakdown of our services. To learn more, please click here to watch our video.
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
About The Role (External)
As a Records Assistant, you'll play a pivotal role in organising and maintaining a range of records, including digital files, paper documents and drawings. Your responsibilities will include organising and categorising records, ensuring compliance with relevant legislation, safety and standards, alongside assisting with record retrieval and collaborating with the team.
Your responsibilities will include:
Essential
Vacancy type: Permanent.
Location: This position is based at the National Records Group, National Record Centre, Audax Road, York, YO30 4US.
During your training period you would need to be office based, with the potential for some hybrid working.
Hours: 35 hours per week. Part-time or flexible working can be considered.
Salary range: Band 6, £23,758 per annum.
Closing date: 17th December 2025. Late applicants will not be accepted.
You will need to complete a supporting statement addressing how you meet the essential criteria, please complete this as part of the application process and add this to your CV in one document. Applicants who do not complete this statement will not be shortlisted. Please see attached guide
If you would like to know more about the role, please contact diane.gradwell@networkrail.co.uk
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on D&I at Network Rail, please follow this link
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist – mark.powell4@networkrail.co.uk
York, GB
Department Name
SV National Records Group (807690) G1
About Network Rail
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
We offer excellent benefits, including:
Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
Defined benefit pension scheme.
75% subsidy on rail and underground season tickets.
Up to 75% off leisure travel for you and your family (subject to terms and conditions)
️ Interest-free travel loan for train and car park season tickets.
Discounts at stations with your Network Rail pass.
Flexible/hybrid working arrangements.
️ Volunteer leave to make a positive impact.
Healthcare Scheme, GymPass discounts, Cycle to work plus more.
We offer generous maternity, paternity, and adoption leave to support our employees duringsignificant life moments
Plus more........
Brief Description
Route Services is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway. See the diagram for a breakdown of our services. To learn more, please click here to watch our video.
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
About The Role (External)
As a Records Assistant, you'll play a pivotal role in organising and maintaining a range of records, including digital files, paper documents and drawings. Your responsibilities will include organising and categorising records, ensuring compliance with relevant legislation, safety and standards, alongside assisting with record retrieval and collaborating with the team.
Your responsibilities will include:
- Monitor the movement of records and electronic data from and to the Record Centre.
- Provide reports regarding the status of records and data. Input to and maintain data in electronic records management systems.
- Investigate the circumstances of requests of record and data already booked-out or unobtainable and report on the position.
- Supply information only prints, source records, Computer Aided Design (CAD) files and data when required.
- Maintain reference library for records as required.
- Undertake general office duties as directed.
- Assist with the provision of records configuration details, including drawing numbers, version control and records format
- Provide basic advice in relation to Record Centre processes, configuration issues, and compliance to group and company standards.
- Identify areas for improvement in the Records Centre processes.
Essential
- Team player.
- Good written and verbal communication skills.
- Attention to detail.
- Ability to work to agreed deadlines and SLAs.
- Educated to "A" Levels or relevant experience.
- Basic understanding of engineering technology.
- Customer Service Experience.
- Experience of using electronic document management systems.
- CAD experience.
- Records management experience.
Vacancy type: Permanent.
Location: This position is based at the National Records Group, National Record Centre, Audax Road, York, YO30 4US.
During your training period you would need to be office based, with the potential for some hybrid working.
Hours: 35 hours per week. Part-time or flexible working can be considered.
Salary range: Band 6, £23,758 per annum.
Closing date: 17th December 2025. Late applicants will not be accepted.
You will need to complete a supporting statement addressing how you meet the essential criteria, please complete this as part of the application process and add this to your CV in one document. Applicants who do not complete this statement will not be shortlisted. Please see attached guide
If you would like to know more about the role, please contact diane.gradwell@networkrail.co.uk
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on D&I at Network Rail, please follow this link
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist – mark.powell4@networkrail.co.uk