Key Account Manager (United Kingdom)

Role: Key Account Manager

Who are we?

Newpage is a global digital transformation partner for life sciences companies,

specializing in AI-powered solutions, digital health platforms, and tailored digital

innovations. We engage across the entire lifecycle—from problem definition and

strategy to user research, UX design, and agile software development—leveraging lean

practices to deliver and validate breakthrough digital health solutions that drive user

value and business transformation.

With over 200 successful projects across 27+ countries, Newpage empowers medical

affairs, digital health, and commercial teams to harness AI for greater efficiency, smarter

decisions, and deeper insights. Our proprietary platforms—ACCEL and AI Agent Hub—

create measurable impact across strategy, engagement, and innovation.

As a Key Accounts Manager, you will start conversations with potential buyers within Key

Account, qualify them, help build a business case, and close the deals. These can be

seven-figure deals. You'll help clients buy and become an integral part of our growth and

create a work environment where people feel comfortable.

What You’ll Be Doing

1)Build, manage, and grow a strategic enterprise account.

2)Own the full client account management lifecycle- from strategic planning, retention,

account growth and issue resolutions.

3)Identify new business units, geographies, and stakeholders within the client

ecosystem.

4)Close multimillion-dollar service deals, tailored to client needs.

5)Develop and execute account growth strategies that ensure long-term value and

satisfaction.

6)Identify and build deep relationships with customer champions, senior executives,

and key decision-makers.

7)Collaborate closely with delivery, technology, operations, and leadership teams to

ensure high-quality execution and ongoing value delivery.

8)Conduct targeted product/service demonstrations, customized to different

audience needs.

What You Need to Succeed

1)5–10 years of experience in account management, with a proven track record as a Key

Account Manager or Strategic Accounts Manager in the Large Enterprise Segment.

2)Exceptional business acumen with the ability to explain complex services in a simple,

value-driven way.

3)A strong sense of curiosity, urgency, and resilience in identifying and solving client

needs.

4)Empathy and clarity in communication, with a consultative sales approach.

5)Demonstrated perseverance and a results-driven mindset.

6)A passion for continuous learning and contributing beyond traditional account

management functions.

What We Offer

1)First-class coaching and learning opportunities to support your growth.

2)A think big culture that fosters innovation and ownership.

3)Flexible working hours and locations, with the option of weekly on-site presence.

4)Employee ownership, transparent compensation, and a voice in company decisions.

5)A diverse, multidisciplinary, and supportive team environment.

6)A family-friendly, people-first culture.

Location: UK - Flexible (Remote / Client-Site Visits as needed)

Good to have Experience in Life Science/Healthcare