IT Technician (Contract)

About the Role

Our client, a reputable school in Kent, is seeking a IT Network Support Technician to join their team on a temporary basis. This role plays a key part in supporting ICT across the school, ensuring systems run smoothly and staff and students are well supported.

Immediately available candidates will be prioritised.

The successful candidate must hold a valid Enhanced DBS, or be willing to get one as the role involves working within a safeguarding environment and is required to start immediately.

This role offers an exciting opportunity to join a supportive team at a well-regarded school. It is initially a temporary post with the potential to become permanent in the new academic year.

Key Responsibilities

• Install and maintain computer hardware, software, and peripheral equipment
• Provide first-line technical support to staff and students
• Monitor, support, and maintain the school’s ICT infrastructure
• Manage and update the IT helpdesk, allocating tasks and tracking progress
• Support teachers and students in the technical use of ICT equipment and platforms
• Maintain and back up data in accordance with school policies
• Update and manage the ICT asset register
• Administer and support online services such as Office 365, Moodle, and GCSE Pod
• Assist in managing the school’s CCTV and Access Control systems (under guidance from the IT Manager)
• Ensure systems are compliant with licensing agreements and data protection policies
• Provide basic ICT training for staff
• Support school events, inset days, and examination periods with IT setup and troubleshooting

Essential Requirements

• Enhanced DBS certificate (must be valid and in place prior to starting)
• Experience in a similar ICT support or technician role
• Confident in supporting Windows and cloud-based platforms such as Office 365
• Strong problem-solving skills and attention to detail
• Excellent communication and organisational abilities
• A proactive and collaborative approach to working in a school environment

Desirable Experience

• Experience working in a school or education setting
• Knowledge of safeguarding protocols, GDPR, and ICT policies within schools
• Familiarity with systems such as IP phones, CCTV, and access control
• Flexibility to occasionally work out-of-hours during school events or key academic dates