Senior IT Engineer

Role: Senior IT Engineer
Location : Oxford
Salary: £35,000 - £45,000
Type: Full-time, Permanent

Our client is a well-established Managed Service Provider delivering IT support, cloud solutions, and infrastructure projects to a broad range of SME and mid-market businesses across Oxfordshire and the surrounding areas.

Due to continued growth, they are looking to recruit an experienced Senior IT Engineer to join their technical team. This is a varied and client-facing position, combining 2nd and 3rd line support responsibilities with project delivery, consultancy, and onsite customer engagement.

The Role

As a Senior IT Engineer, you will act as a senior technical escalation point while working closely with clients to understand their requirements and deliver effective technology solutions.

Key Responsibilities

• Providing 2nd and 3rd line support across a wide range of customer environments
• Investigating and resolving complex technical issues
• Delivering infrastructure, cloud, migration, and modernisation projects
• Conducting client discovery meetings and technical consultations
• Gathering business and technical requirements
• Recommending and implementing appropriate IT solutions
• Carrying out onsite installations, upgrades, and project work
• Support...]]>