IT Systems Engineer

Job Title: IT Systems EngineerLocation: West London (Hybrid)Salary: £65,000 DOE About the Organisation: Our client is a leading events and venues business recognised for exceptional customer service and operational excellence.The company is currently undergoing a major transformation project to create a dynamic cultural and commercial destination, featuring new spaces, offices, hospitality venues, and public areas. Job Purpose:

• Provide technical support and maintenance to the business and its customers.
• Implement and maintain server, network, and software configurations for cloud computing infrastructure (Microsoft Azure) with a focus on DevOps principles.
• Proactively identify, test, and implement new technologies that enhance business efficiency.
• Support the communication, assessment, and delivery of changing business requirements.

Key Responsibilities:

• Deliver 1st and 2nd line IT support via the service desk, ensuring timely resolution within SLAs.
• Provide support and training for key business applications within the events space.
• Build and administer PCs and servers; monitor systems, logs, and IT services.
• Support business continuity, disaster recovery, backups, and restores.
• Manage Active Directory and M365 (Office 365, OneDrive, Azure, InTune), following best practice.
• Maintain IT documentation, security systems, and related software including firewalls and endpoint protection.
• Research and recommend innovative or automated solutions for system administration.

Skills, Experience & Behaviours:

• Strong knowledge of Microsoft 365 / Azure and Active Directory administration.
• Experience with VMware, SAN storage, SQL Server, and ITIL best practices.
• Proficiency in endpoint security, ideally with SentinelOne or similar tools.
• Experience managing third-party service providers.
• Excellent troubleshooting and customer service skills.
• Experience supporting Momentus (Ungerboeck) or similar event management systems.
• Knowledge of VOIP, cloud platforms (SaaS, PaaS, IaaS), and general networking concepts.

If this role sounds like the ideal next step for you, please apply now with an up-to-date CV to be considered.