Service Desk Engineer

Service Desk Engineer £25,000-£35,000 DOE Huntingdon, Cambridgeshire Hybrid Working

Our client is a leading, independent provider of IT Managed Services and Digital Transformation Solutions to UK businesses. Their principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs.

We are looking for ambitious, articulate individuals who are eager to progress. We will give you extensive training, steep you in high-level product knowledge on the various technology solutions we provide and equip you with the tools needed to succeed.

What can our client give to you?* Great team atmosphere* Professional Development - Support for certification and career growth opportunities* 23 days holiday plus bank holidays and your birthday* Death in Service Insurance* Light, spacious modern offices* Pension - Salary Sacrifice pension scheme with a 3% company contribution on qualified earnings* Private Medical Cover - Bupa coverage via Salary Sacrifice* Opportunity to join Electric Car Scheme - Salary Sacrifice for environmentally friendly commuting* Flexible Work Options - Hybrid role with 2-3 days per week in our office.

What we're looking for: Must Haves:* Experience working for an MSP or fast-paced IT service desk environment* Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)* Basic understanding of networking concepts (e.g., DNS, DHCP, VPN)* Familiarity with Windows operating systems and common desktop support tasks* Excellent communication skills with a customer-first mindset* Ability to work under pressure and manage multiple priorities* Strong problem-solving skills and a willingness to learn and manage competing priorities.

Desirables:

Microsoft Fundamentals certifications:* MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals* Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITIL Foundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications:

If you are currently on the lookout for your next exciting career with a proactive & support team environment, then this could be the next opportunity for you. Apply today or send your CV to