Endpoint & Cybersecurity Engineer / Service Manager ~ 12 Month Contract

Are you an experienced professional in Critical Infrastructure Management?

The OT Shopfloor Endpoint & Cyber Security Chapter Engineer offers specialized expertise and carries out site-specific activities and services to present manufacturing applications to shopfloor users. The job holder provides feedback to the Service Management of the Chapters and serve as a local partner for operations and project deliveries.

SCOPE

Focus on OT Shopfloor Endpoint & Cyber Security services by Chapter assignment, but occasionally to cover topics of other functional Chapters as well.

ACCOUNTABILITIES

• For Critical Infrastructure Management Chapter OT Shopfloor Endpoint & Cyber Security Services:
• Operates CIM OT Shopfloor Endpoint Services needed to publish shopfloor applications on
• GMSGQ sites, following global CIM standards and procedures.
• Represents the CIM OT Shopfloor Endpoint & Cyber Security team at site and/or region,
• collaborating with local and global teams.
• Partners within DD&T and CIM chapters to support defining/evolving standards and site level
• deliveries.
• Holds interfacing service providers accountable withing the service operations processes.
• Runs continuous monitoring and improvement.
• Build & upgrade OT Shopfloor Endpoint & Cyber Security environments.
• Maintains the CIM OT Shopfloor asset inventory in CMDB.
• Provides consulting and support for site specific and global projects and initiatives.
• Operates and runs the Incident Resolution and Change/Problem Management activities mainly related to OT Shopfloor Endpoint & Cyber Security, and support on Incident Resolution and Change/Problem Management for the other chapter in collaboration.
• Works in a global, 24x7, and follow-the-sun organization once platforms are standardized and
• enable new way of working.
• Provide input about lessons learned and suggest improvements across all CIM chapters.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Proven and strong knowledge of networks, especially in the area of OT production and laboratory
• environments
• Bachelor’s degree in Computer Science, Business Administration with focus manufacturing, or
• related field, or equivalent experience required
• Background in IT Service Management and Service Delivery
• IT/OT experience in providing services to a Manufacturing and/or Laboratory environment, ideally
• 3-5 years’ experience in OT domain, and knowledge about Industrial Control Systems
• Experience in IT and OT Networking Experience in Cloud computing (AWS, Azure) is nice to have
• Experience running IT projects in a regional and as needed a global environment.
• Ability to set priorities and manage the needs of multiple stakeholders.
• Certifications preferred:ITIL any other related to networking, ITSM and project management
• qualification (e.g. COBIT, ISO/IEC 20000, PMP, Prince2) will be nice to have