Account Manager

Account Manager - (Home-Based, UK Only)

Nigel Frank International are partnered with an established Microsoft Business Applications Partner who are looking to add a talented Account Manager to their forward-thinking organisation.

They are keen to speak with experienced Account Manager's who have the ability to take ownership of high-profile customers and make a significant contribution to the continuous improvement of the organisations account management capability.

Responsibilities:

• Manage and Nurture relationships with a portfolio of high-value clients, acting as the main commercial contact
• Develop and execute tailored account plans that align with each customer's goals and business priorities
• Lead regular client engagement activities, including performance reviews and strategic planning sessions
• Collaborate cross-functionality to ensure delivery commitments are met and customer initiatives are progressed effectively
• Identify and capitalise on revenue opportunities, including account expansion, additional services, and optimisation

Skills and Experience:

• Demonstrable experience in account management or client-facing commercial roles, ideally within SaaS, ERP, or subscription-based environments
• Strong knowledge of Dynamics 365 Business Central or similar platforms.
• Proven ability to manage complex customer relationships involving multiple stakeholders
• Commercially astute, with a track record of retaining and growing client accounts
• Excellent communication and organisational skills, with the ability to balance multiple priorities and operate independently.

Benefits:

• Starting Salary - £65k Plus OTE
• Flexible, Remote Working Model
• Life Assurance, Health Insurance, Enhanced Pension Contributions & More!