Account Manager - SaaS - Newcastle - 60k OTE

Account Manager - SaaS | Newcastle | Hybrid | Up to £60,000 + Bonus + Benefits

I'm working with a growing and dynamic technology consultancy based in the North East of England, known for delivering high-impact software and data solutions across a wide range of public and private sector clients. With a collaborative culture and a strong focus on innovation, they're now looking for an experienced Account Manager to join their team and help drive continued growth.

This role requires someone with a solid understanding of the service industry, ideally from a SaaS, Software Development, or IT Consultancy background. You'll act as a trusted partner to clients, managing relationships, identifying growth opportunities, and ensuring the delivery of exceptional solutions.

As part of your role, you will:

  • Build and maintain strong, long-term relationships with key clients, acting as their main point of contact.

  • Ensure client satisfaction and uphold high delivery standards at all times.

  • Demonstrate a strong technical understanding of software and data development in a consultancy environment.

  • Identify opportunities for account growth, up-selling, and service improvement.

  • Develop tailored account strategies aligned with client needs and business goals.

  • Collaborate closely with internal teams to deliver innovative, value-added solutions that meet and exceed client expectations.

About You:

  • Proven experience in an Account Management or Client Success role within a Software, SaaS, or IT Consultancy setting.

  • Strong commercial awareness and an understanding of consultancy delivery models and fee structures.

  • Excellent communication and stakeholder engagement skills, with the ability to influence and build trust at all levels.

  • A proactive, strategic thinker with a passion for technology, data, and client success.

  • Someone who thrives in a collaborative environment and enjoys contributing to innovative solutions.

What's on Offer:

  • Salary: Up to £60,000 (DOE)

  • Bonus: Performance-based

  • Holidays: 25 days annual leave + bank holidays

  • Benefits: Contributory pension scheme, private healthcare, flexible working

  • Working Model: Hybrid (2-3 days per week in the Newcastle office)

  • Culture: Supportive, social, and forward-thinking environment with regular team events and company trips

This is an excellent opportunity for an ambitious Account Manager who wants to make a real impact in a growing consultancy. If you're ready to take ownership of client relationships and help deliver innovative software and data solutions, we'd love to hear from you.

Apply now - interviews are taking place immediately.

Company
Nigel Frank International
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
Posted
Company
Nigel Frank International
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
Posted