D365 Senior CRM Consultant

Senior Dynamics 365 CRM Consultant

Salary: Up to £80,000

We are seeking an experienced Senior Dynamics 365 CRM Consultant to lead the delivery of high-quality Microsoft Dynamics 365 solutions. This role offers the opportunity to work closely with clients, analyse business processes, design effective solutions, and drive successful end-to-end system implementations.

Key Responsibilities* Lead full-lifecycle Dynamics 365 CRM implementation projects.* Analyse business requirements and translate them into scalable, future-proof solutions.* Design, configure, and customise Dynamics 365 applications to meet client needs.* Provide expert guidance on best practices, solution architecture, and platform capabilities.* Manage product backlogs, create user stories, and produce functional specifications.* Facilitate workshops, discovery sessions, and stakeholder engagement activities.* Deliver end-user training and provide ongoing support post-implementation.* Ensure solution quality, performance, and adherence to project governance.* Build strong, trusted client relationships and mentor junior consultants.

Skills & Experience* Proven experience implementing and supporting Microsoft Dynamics 365 CRM solutions.* Strong hands-on experience with PowerApps and Power Automate (Flows).* Demonstrated leadership across large-scale or complex projects.* Excellent business process mapping and requirements-gathering capabilities.* Strong communication skills with the ability to engage and influence stakeholders.* Analytical mindset with strong problem-solving abilities.

If you are a proactive, client-focused consultant with deep Dynamics 365 expertise and a passion for delivering impactful, high-value solutions, we'd love to hear from you.