Dynamics 365 CE Business Analyst

Business Analyst - D365 CE - UK-Wide (Hybrid - Travel to client site).

Role & Responsibilities

• Collaborate with technical teams on D365 CE integration's, data migrations, and Power Platform enhancements.

• Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation.

• Analyse CRM data and dashboards to provide insights and recommend process improvements.

• Support testing phases (incl. UAT) and create tailored user training for D365 CE and Power Platform solutions.

• Deliver post-go-live support to drive user adoption and maximise value from D365 CE implementations.

Skills & Experience

• Proven experience as a Business Analyst delivering D365 CE and Power Platform solutions.

• Strong understanding of Power Apps, Power Automate, and Dataverse within a business context.

• Skilled in stakeholder engagement, process modelling, and change management.

• Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments.

• Excellent communication skills with the ability to translate technical features into business value.

Benefits

• Starting Salary: £50k-£65k (dependent on experience)

• Flexible, hybrid working model

• Life Assurance, Health Insurance, and more!