Dynamics 365 CE/ CRM Systems Analyst

Dynamics 365 CE/ CRM Business Systems Analyst

Job Description

I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/ CRM system issues, whilst providing support on a range of innovative customisation, integration and roll out projects.

The role provides the chance to work within a collaborative IT team with excellent future progression prospects.

My client offers a hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices.

Role & Responsibilities

• Main POC for system support issues on D365 CE - particularly sales & customer service modules
• Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements
• System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)
• Functional system testing and key user training
• Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users

Skills & Qualifications

• Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales and/ or customer service module
• End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation
• Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps)
• Confident communication/ stakeholder & user engagement skills

Benefits

• The chance to be a part of a fast paced, growing digital transformation project with an established market leader
• A competitive base salary up to £50,000 as well as comprehensive employee benefits package
• Modern state of the art offices with great in office perks and great transport links
• Dynamic, collaborative team environment, with excellent progression prospects

Interested? Apply today for more details!

To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 CE/ CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 CE/ CRM team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 CE/ CRM market.I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/ CRM market, please contact me ASAP.or via email

CRM/ DYNAMICS CRM/ CUSTOMER ENGAGEMENT/ DYNAMICS 365/ CONSULTANT/ IMPLEMENTATION/ POWER PLATFORM