Dynamics CRM Functional Consultant

Job Description

Dynamics CRM Consultant

Join an established UK-based MS Partner working on various exciting Dynamics & Power Platform projects!

Exciting opportunity for a Functional Consultant with experience and skills in Dynamics 365 CE/CRM implementation, to work with the delivery team at my exceptional MS Partner client.

You'll play a crucial in assisting the clients to optimise their operational processes and accomplish their goals by utilising Microsoft Dynamics 365.

This flexible, hybrid role requires the successful applicant to work on a remote basis with occasional travel to office in Newcastle-Upon-Tyne (likely to be no more than once a month).

What the role offers?

• A varied and strong pipeline of CE Projects, working with Microsoft Dynamics 365 in a number of different industries.
• A fantastic team environment in which you can expect a forward-thinking approach to project delivery
• Starting base salary up to £45k
• Exceptional company benefits package including pension, life assurance etc.
• Exciting certified training and professional development openings.

Role and Responsibilities

• Collaborating closely with clients to understand their needs and requirements, and then transforming them into effective user stories
• Managing the implementation of modules
• Providing 3rd line support to users
• Working closely with other team members and providing mentoring to a Junior Functional Consultant

Skills and Qualifications

• End-to-end Dynamics CRM/ D365 CE experience in the functional implementation of the projects (either with end customer(s) or partner(s).
• Advanced understanding of one or more core modules, including sales, marketing, field service, customer service.
• Analytic and Cooperative approach, demonstrating the ability to work effectively within a team or independently.
• Full project life-cycle expertise.
• Excellent communication skills both written and verbal in order to provide a confident approach to customer interactions and stakeholder management.

Interested? Apply today for more details!