Dynamics CRM Manager

Dynamics CRM Manager - Oxfordshire, Hybrid (2 days a week).

We're seeking a hands-on CRM Manager to lead the enhancement and day-to-day management of Microsoft Dynamics 365. This role combines technical execution with strategic thinking to ensure the CRM effectively supports data-driven decision-making and cross-team collaboration.

Key Responsibilities

• Manage and optimise Dynamics 365, including configuration, workflows, and user access.

• Ensure data quality, compliance, and useful segmentation for reporting and insight.

• Oversee CRM integrations with other key systems and support API/middleware development.

• Deliver training and documentation to encourage adoption and best practice use across teams.

• Proven experience with Microsoft Dynamics 365 CRM system development and management.

• Strong understanding of CRM architecture, data models, and GDPR-compliant practices.

• Ability to turn business requirements into technical solutions.

• Confident communicator with experience in documentation and user training.

• Starting Salary - up to £47k dependent on experience

• Opportunity to lead CRM strategy and development in a dynamic, collaborative environment.

• Work with modern tech tools and cross-functional teams on impactful projects.

• Flexible working arrangements and a supportive culture of learning and development.