Endpoint Solutions Engineer - Essex - c£40K
Endpoint Solutions Engineer - Essex - c£40K
A growing technology services business is looking to appoint an experienced Endpoint Solutions Engineer to join its Endpoint & Modern Workplace team, supporting a range of customers across London and the South East.
This is a great opportunity for a technically strong IT professional with experience across Microsoft 365, Azure, endpoint, infrastructure and networking who enjoys working directly with customers and delivering high-quality technical solutions.
Key Responsibilities
- Deliver minor installation and implementation projects for customers
- Provide technical support across contracted and non-contracted customers
- Troubleshoot and resolve desktop, server, network and infrastructure issues
- Administer and support Microsoft 365 and Azure environments
- Provide technical guidance to engineers and support teams
- Assist the sales team with pre-sales activities, including technical surveys and solution design
- Make recommendations around technical procedures, customer environments and improvements
Skills & Experience
- Strong technical knowledge across Microsoft 365, Azure, endpoint and infrastructure technologies
- Experience troubleshooting desktop, server and network environments
- Experience administering Microsoft 365 and Azure environments
- Strong customer service and communication skills, with the ability to work directly with clients
- Ability to work effectively alongside technical engineers and multidisciplinary teams
- Excellent organisation and time-management skills, with the ability to prioritise workloads against service requirements