Product Manager - Dynamics 365 CE / CRM

We are looking for a Product Manager to join our growing product team and help shape the future of our end-to-end property transaction platform.

This is a hands-on role where you will own and drive product areas end-to-end across a multi-sided marketplace connecting buyers, sellers, estate agents, and financial services. You will play a key role in defining and delivering seamless, data-driven customer and partner journeys across a complex and fast-moving PropTech environment.

We operate within a modern Microsoft ecosystem where Dynamics 365 CE is a core platform capability, alongside tools such as Acre and integrated Power Platform services. Experience with either Dynamics 365 or Acre is highly desirable, particularly within regulated or transactional industries such as real estate or financial services.

• Own and drive the productroadmap for key areas of the platform, including:
  • Customer acquisition and onboarding journeys
  • Property search and transaction flows
  • Lead management and CRM processes
  • Mortgage and conveyancing workflows
  • Estate agent and partner tools
• Translate business objectives and customer needs into clear product requirements, user stories, and acceptance criteria
• Work closely with engineering, design, data, and commercial teams to deliver high-quality, scalable product features from concept through to launch
• Use data, analytics, and user research to identify opportunities, define success metrics, and prioritise the product backlog
• Design and run experiments (A/B testing, funnel optimisation) to improve conversion, engagement, and operational efficiency
• Manage stakeholders across both consumer-facing and partner-facing sides of a complex marketplace
• Continuously identify friction points in the property transaction journey and design solutions to simplify and automate processes
• Contribute to overall product strategy in a fast-scaling, product-led environment

• 2-5+ years' experience in Product Management or a similar product-focused role
• Experience working on consumer-facing digital products, marketplaces, or transactional platforms
• Strong understanding of product analytics, experimentation, and data-driven decision-making
• Proven ability to work cross-functionally with engineering, design, and commercial teams
• Experience managing complex, multi-stakeholder or multi-sided platforms
• Comfortable working in a fast-paced, high-growth environment with end-to-end ownership
• Experience with Dynamics 365 CE, Acre, or similar CRM platforms

• Experience in PropTech, FinTech, marketplaces, or regulated transactional industries
• Exposure to mortgage, conveyancing, or financial services workflows
• Experience scaling early-stage or high-growth product teams

• Opportunity to shape a category-defining platform in the UK property space
• High ownership and direct impact on product direction
• Fast-moving, collaborative, product-led environment
• The chance to simplify one of the most complex consumer journeys in the UK
• Exposure to a modern Microsoft ecosystem including Dynamics 365 and Power Platform