Senior Business Analyst

Senior Business Analyst

(West London - Hybrid)

Excellent opportunity for a Senior D365 CE Business Analyst to join a Dynamics 365 CRM End User who are market leaders in their sector.

This flexible, Hybrid role provides the successful applicant the opportunity to play a pivotal role in their Dynamics CRM projects.

This role may also require occasional travel across Europe to client site.

Role & Responsibilities

• Work closely with stakeholders to understand business needs, identifying challenges and defining functional requirements
• Convert business needs into clear, detailed documentation such as user stories, business process flows and specifications.
• Lead gap analysis to assess current business process and suggest suitable resolutions.
• Configure and customise the apps where necessary
• Lead workshops & meetings with stakeholders to provide expert advice on D365 CE solutions.

Skills & Qualifications

• Proven track record working on end-to-end D365 CRM Projects
• Excellent understanding of Dynamics 365 CRM and its core modules - experience with Field Service would be advantageous but not essential.
• Experience in business process analysis, requirement gather and solution design.
• Knowledge of reporting tools such as Power BI and SQL.

Benefits

• Starting Salary - up to £75k (dependant on experience).
• Flexible, hybrid working model.
• Life assurance, enhanced pension contribution and much more!