Support Analyst

D365 CE Support Analyst - Basingstoke (Hybrid) - £40k

Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimise their solutions!

Roles and Responsibilities

• Log, manage, and resolve D365 support tickets using Dynamics 365

• Apply updates such as new fields, form updates, workflows, or Power Automate flows

• Communicate effectively with clients and internal stakeholders

• Support onboarding and improvements for new and existing clients

Skills and Qualifications

• Experience with D365 CE customisations (fields, forms, workflows, security roles)

• Strong data handling skills (importing/exporting/validating data)

• Minimum 2 years in a support or helpdesk role

• Microsoft certs and knowledge of Power Platform, JavaScript, or Active Directory are a bonus

Benefits

• Starting Salary - up to £40k

• Tailored training and mentorship aligned to your career goals

• Exposure to Power Platform, scripting, and development tools

• Join a growing, supportive team with opportunities to progress