Support Analyst Microsoft Dynamics NAV

Job Description

Brilliant opportunity to join the IT systems team within a well established, multi-national retailer. My client is going through an exciting period of digital transformation, with a host of exciting projects planned surrounding their ERP processes. They are seeking an enthusiastic business systems support analyst, with skills in Dynamics NAV ERP, to get involved in supporting the day to day maintenance and optimisation of the system - as well as concurrently process improvement projects over the coming years.

If you have prior experience supporting Dynamics NAV and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you!

Role & Responsibilities

• Day to day support of my clients Microsoft Dynamics NAV systems (1st/ 2nd line)
• Install & testing of new system advancements
• Reporting utilising Power BI
• User training and go-live support
• Analysis/ requirement gathering for process improvements

Skills & Qualifications

• Proven experience in ERP systems support analysis (preferably Dynamics NAV, any version)
• Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution
• Experience across functional project life cycle tasks (eg analysis, config, testing, training)
• Reporting/ Power BI skills - preferable, not essential
• Understanding of retail/ commerce processes - highly preferable
• Excellent communication/ stakeholder & user engagement skills

The role operates a hybrid working model - 2 days a week in modern North London offices, and the remainder working from home.

Benefits

• Opportunity to work in a collaborative, supportive team where no 2 days are the same
• Fantastic pipeline of interesting projects including full ERP upgrade
• A competitive starting salary up to £50,000 (experience dependant)
• Company benefits package inc. pension/ healthcare
• Training & professional development openings

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on or send your current CV to . Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.