Head of Solutions

About The Opportunity High-Growth AI SaaS | Newly Created Leadership Role | Leeds (with flexible hybrid working)

Are you a process-driven, client-facing solutions leader who thrives in high-growth, fast-moving environments Do you enjoy building capability, shaping delivery models, and being hands-on with customers while scaling a function?

We’re supporting a rapidly growing, private-equity backed AI SaaS business on the appointment of their first Head of Solutions. This is a pivotal hire that will shape how the organisation engages, designs, configures, and delivers its highly configurable, workflow-led automation platform.

With ambitions to double in size within 12–18 months, this is an exceptional opportunity to build and lead a solutions function from the ground up.

Why This Role Matters

This is a senior role that sits across the full client lifecycle—from early discovery and pre-sales, through solution design and configuration, into delivery, onboarding, and go-live.You will be the strategic glue between Sales, Customer Success, Delivery and Product, ensuring consistency, clarity and quality in how solutions are shaped and taken live.

You’ll inherit a small, early-stage team and play a defining role in building out a best-in-class Solutions Consulting capability.

What You'll Own: 

You’ll be regularly engaging with:

• Enterprise-level customers
• Strategic partners 
• SDRs, AEs and commercial teams—helping shape scope, risk and commercials
• A rapidly growing Solutions Consultant team, which you will coach and expand

Skills and requirements We're looking for people who are: 

• Process-first & configuration-led – with a strong ability to translate business processes into platform-led solutions
• Hands-on in pre-sales and post-sales – credible shaping solutions with clients and comfortable owning delivery through to go-live
• Adoption-focused – passionate about customer success and creating repeatable outcomes in a low-code environment
• Able to operate in pace and ambiguity – calm, structured and solutions-oriented amid rapid growth
• A natural builder – creating standards, documentation, governance and ways of working
• A strong people leader – developing, coaching and inspiring a young, growing team