IT Technician

My client is a dynamic technology and engineering group, delivering innovative solutions and supporting over 250 colleagues across multiple sites. If you’re passionate about IT and thrive in a hands-on environment, we’d love to hear from you.

As an IT Technician, you’ll provide first-line IT support across the business, ensuring smooth operation of IT systems, troubleshooting issues, and assisting with infrastructure and software. This is a site-based role with occasional travel between locations.

• Install, configure, and support IT hardware (PCs, laptops, mobile devices, peripherals).
• Respond to helpdesk tickets and troubleshoot issues.
• Support business applications, especially Microsoft 365 (SharePoint, OneDrive, Teams).
• Perform basic network troubleshooting (Wi-Fi, connectivity, IP issues).
• Manage user accounts (Active Directory, Entra ID).
• Handle IT onboarding/offboarding processes.
• Perform data backups and restorations.
• Upgrade and repair IT hardware/software.
• Manage IT procurement (equipment and consumables).
• Support meeting room AV equipment and other peripherals.

• Minimum 2–3 years in an IT support or technician role.
• Strong knowledge of Windows OS 
• Previous experience in IT Support or Technician role.
• Microsoft 365 expertise (beyond Office apps).
• IT-related certification (CompTIA A+, Microsoft Certified, ITIL Foundation) or relevant degree.
• Excellent communication skills – ability to support non-technical users confidently.
• Proactive, organised, and able to work independently.
• Driving licence (role is site-based)

• Experience in manufacturing/engineering environments.
• Basic scripting (PowerShell, Python).
• Exposure to cloud technologies (Azure).

• A collaborative, supportive team environment.
• Opportunities for learning and development.
• Competitive salary and benefits package.