Microsoft 365 Specialist

I am looking for a Technical Specialist – Microsoft 365 to join a highly skilled IT Operations team supporting a large, complex European environment.

This is an exciting opportunity for an experienced M365 engineer who wants to deepen their technical expertise and broaden their impact across solution delivery, strategy, and innovation.

You’ll play a key role in both resolving complex incidents and driving forward new capabilities across the Microsoft 365 ecosystem—working with modern technologies while also supporting legacy services. This role offers excellent exposure, career progression, and opportunities to develop leadership skills.

As a subject matter expert, you will:

• Provide 3rd line support across the Microsoft 365 platform
• Act as a trusted advisor to internal stakeholders across multiple European business units
• Design and implement secure, scalable M365 solutions aligned to business needs
• Lead and support tenant migrations using first- and third-party tools
• Contribute to the M365 strategy and roadmap
• Support delivery of large-scale programmes (e.g. Autopilot, Defender deployments)
• Promote platform capabilities and engage users to maximise value
• Create and maintain technical documentation, and support knowledge transfer
• Participate in on-call support for a 24/7 environment
• Stay ahead of emerging technologies and continuously develop your skillset

• Strong experience providing 3rd line support in Microsoft 365, including some of:
  • Intune & Autopilot
  • Azure AD / Entra ID
  • AD Connect
  • Microsoft Defender
  • Exchange Online
  • Power Platform
  • Data Compliance & Conditional Access
  • Tenant migrations
• Experience working in an ITSM-based environment

• Experience gathering requirements and proposing technical solutions
• Relevant certifications in Microsoft 365 or related technologies

I'm looking for someone who is:

• Technically strong with a passion for Microsoft technologies
• An excellent communicator, able to explain complex topics to varied audiences
• Proactive, ambitious, and self-motivated
• Comfortable working independently in a remote or hybrid environment
• Flexible and adaptable to meet business needs
• Interested in developing leadership and strategic skills