Office Manager

The Opportunity

Hybrid – Northumberland Area £28,000 – £33,500 (depending on experience)

Are you the person everyone relies on - the one who keeps systems running, data perfect, processes tight and the organisation moving Do you thrive in a small, values-driven environment where your impact is visible every day?

We’re supporting a highly respected North East charity to recruit a Office Manager which is a pivotal, newly shaped role at the heart of the organisation.

The Opportunity

This is a fantastic role for someone who has been the central operational “hub” in a small organisation, supporting a CEO, MD or Principal and ensuring everything behind the scenes runs smoothly, accurately and reliably.

You’ll be the go-to person for systems, processes, administration, compliance and operational effectiveness. If you love detail, structure, accuracy and being the person who just makes things work, this role will play to your strengths.

Key Responsibilities

• Act as the central operational support to the CEO
• Maintain and improve organisational systems and processes
• Lead on administrative functions including HR admin and finance admin (Xero)
• Own the filing and document management structure (SharePoint/OneDrive)
• Serve as MS 365 Super User, troubleshooting and supporting others
• Produce or maintain Power BI reports and dashboards
• Manage VOIP phones, broadband, IT equipment and asset register
• Oversee version-controlled documents, templates and procedures
• Support production and distribution of Board papers
• Maintain perfect, audit-ready records and compliance documentation
• Coordinate marketing materials, stock levels and online shop orders

About you

• Exceptionally detail-conscious
• A natural organiser with strong process discipline
• Comfortable working with urgency and ownership
• A confident user of Microsoft 365, particularly SharePoint/OneDrive
• Experienced in being the “right hand person” in a small but busy organisation
• Able to manage complex information and ensure absolute accuracy
• Professional, proactive and dependable

This role will suit someone who enjoys responsibility, variety and being central to how an organisation functions. Someone who takes pride in doing things properly and keeping everything running perfectly behind the scenes.

Next Steps If this sounds like the kind of role where you would thrive, we’d love to hear from you.Please send your CV or reach out for an informal conversation.