Salesforce Administrator

I am working with a growing organisation looking to appoint a Salesforce Administrator to support and enhance a complex, multi-cloud Salesforce environment.

This role sits within a collaborative IT function and focuses on maintaining system performance, improving user experience, and driving continuous improvement across the Salesforce platform.

• Administer and maintain a highly customised Salesforce environment
• Configure and enhance objects, fields, validation rules, workflows, and flows
• Support integrations with third-party systems and manage system performance
• Optimise user experience through improved layouts, Lightning components, and UI enhancements
• Drive adoption of best practice processes across Sales and Service Cloud
• Support wider platform capability across Marketing Cloud where required
• Provide day-to-day user support, troubleshooting, and best practice guidance
• Deliver training sessions to improve user adoption and capability
• Build and maintain reports and dashboards to drive business insight
• Work with stakeholders to gather requirements and deliver solutions
• Maintain up-to-date system documentation and training materials

• Proven experience as a Salesforce Administrator in a complex / highly customised environment
• Strong hands-on experience with Sales Cloud and Service Cloud
• Exposure to Marketing Cloud and/or Experience Cloud is advantageous
• Salesforce Administrator certification (essential)
• Strong experience with Flows, Workflow Rules, and declarative automation
• Understanding of Salesforce best practices and governance
• Experience supporting integrations and AppExchange solutions
• Knowledge of data management, migration, and deduplication
• Basic understanding of Apex / SOQL / Visualforce is beneficial
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to work with stakeholders across the business

• Hybrid working model
• Opportunity to work across a multi-cloud Salesforce environment
• Collaborative and supportive IT team
• Ongoing learning and development opportunities
• Competitive salary and benefits