Ecommerce Manager FTC/Remote

The Business:

Nigel Wright are working exclusively with a heritage brand with over 330 years of innovation, trusted by professionals and discerning homeowners worldwide. A growing consumer business that manufactures products designed for performance, sustainability, and reliability.

Are you ready to take ownership of driving online growth across multiple markets? We’re looking for an experienced E-Commerce Manager to lead and scale direct-to-consumer (DTC) and marketplace operations in the UK and key European regions.

The Role:

• Own the local E-Commerce strategy – You’ll be responsible for everything that happens in your market, from planning to execution.
• Drive demand planning with high accuracy and align with group targets.
• Create and deliver impactful sales campaigns, collaborating with cross-functional teams.
• Develop marketplace operations – a strategic growth pillar for the business.
• Work closely with partners and dealer networks to ensure seamless Click & Collect experiences.
• Enhance customer experience by supporting service teams and reducing contact rates.
• Support operational excellence, including order and inventory management.

The Person:

• 3+ years’ experience in E-Commerce (DTC or marketplace).
• Knowledge of email and affiliate marketing.
• Familiarity with E-Commerce and CMS platforms (Salesforce Commerce Cloud, Sitecore a plus).
• Strong organizational, problem-solving, and collaboration skills.
• Proficiency in Microsoft Office tools.
• A proactive, “can-do” attitude with creativity and flexibility.

This is a remote role with occasional travel to site.