Customer Support Executive

Customer Support Executive

Location: Osterley

Noble Recruiting are recruiting for a Customer Support Executive to join a fast growing, innovative industry leader. You will act as a dedicated onsite representative to support the contract ensuring smooth operations

Responsibilities:

• Act as the first point of contact between the company and allocated contract
• Support with provisioning and system set ups (EPos, Self-serve kiosks, Kitchen Management Systems, Digitial Signs)
• Instal and configure EPos tills, Kiosks and payment solutions for events
• 1st line troubleshooting
• Escalate issues to the relevant teams
• Collaborate with internal stakeholders to ensure service delivery is being met
• Ad-hoc duties

Your experience:

• Strong experience in customer facing roles - technology, hospitality or software is perferable
• Ability to instal and decommission hardware and software systems
• Technical understanding of EPoS Systems is an advantage (training will be provided)

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.