OTC SME - Techincal Lead

Order To Cash SME - Technical Lead

12 month contract

We are currently recruiting for an OTC SME Technical lead to join our team. You will be working alongside a talented, like-minded team for some of Europe’s largest frozen food brands including Birdseye, Aunt Bessie, Findus and Goodfella pizzas.

About the role:

Nomad Foods is strengthening its OTC capabilities and enhancing core processes and systems to drive better efficiency, accuracy, and customer experience. The OTC SME Tech Lead will provide technical and process expertise across the OTC cycle, supporting continuous improvement initiatives, system enhancements, and harmonisation across European markets.

Key Accountabilities:

• Serve as the technical SME for OTC processes (Order Management, Pricing, Billing, Claims, Deductions, Credit & Collections).
• Lead the design and delivery of OTC system enhancements within SAP and connected systems.
• Translate business improvement needs into clear technical and functional requirements.
• Support configuration changes, testing cycles, defect resolution, and deployment activities.
• Provide expert guidance on SAP SD and OTC best practices to ensure stable and standardised processes.
• Manage integrations with EDI partners, logistics providers, and customer platforms for improved data flow.
• Partner closely with Customer Service, Sales, Supply Chain, and Finance to ensure alignment of OTC improvements.
• Promote standardisation and reduce unnecessary customisation across markets.
• Contribute to data quality improvements, especially in customer master and pricing data.
• Identify opportunities for process simplification and automation within the OTC cycle.
• Support documentation, change control, and governance processes to ensure robust and compliant delivery.

About you:

• Strong experience in SAP SD/OTC configuration and solution design.
• Solid understanding of OTC processes across order capture, pricing, billing, credit, and collections.
• Hands-on experience with EDI, customer interfaces, and cross-module integration (FI, MM, WM).
• Experience delivering system enhancements or continuous improvement initiatives.
• Good stakeholder management and ability to simplify technical detail for business teams.

What we can offer you:

We’re on an exceptional adventure and can offer a truly purpose led career with flexibility. In addition, you will benefit from the below:

• An ambitious employer with recognized brands and growth potential
• The potential to progress your career across different areas of Birds Eye and Nomad Foods
• A culture where your part of a team, where you feel encouraged to make a difference

To view the full job profile and to apply, please click on the apply button above which will divert you to our careers site.

We look forward to receiving your application.

At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.