Change Management Lead - Traffic Safety Management
Job posting location: Riyadh, KSA
Position Objective:
- Lead organizational change management initiatives to ensure the successful adoption of Traffic Safety Management programs, new operating models, business processes, and technology solutions.
- Develop and execute change strategies that enhance stakeholder engagement, communication, organizational readiness, user adoption, and benefits realization while minimizing operational disruption.
Job Description & Key Responsibilities:
Change Strategy & Planning
- Develop and implement the Change Management Strategy aligned with program objectives and organizational priorities.
- Define change management frameworks, methodologies, and governance processes to support successful program delivery.
- Conduct organizational change impact assessments and identify change risks, dependencies, and mitigation plans.
- Establish change success metrics and benefits realization measures throughout the project lifecycle.
Stakeholder Engagement
- Develop stakeholder engagement strategies to build awareness, alignment, and commitment across business and operational teams.
- Identify stakeholder groups, assess influence and impact, and develop targeted engagement plans.
- Facilitate workshops, leadership briefings, and stakeholder meetings to drive alignment and support.
- Manage stakeholder feedback and address resistance through proactive engagement and communication.
Communications & Adoption
- Develop and execute communication plans to ensure consistent, timely, and effective communication throughout the program.
- Prepare communication materials including presentations, newsletters, executive updates, user guides, and awareness campaigns.
- Drive user adoption initiatives to support the successful implementation of new processes and operational improvements.
- Coordinate communication activities across project teams, business units, consultants, and external stakeholders.
Readiness & Training
- Conduct organizational readiness assessments to evaluate preparedness for project implementation and operational transition.
- Identify capability gaps and coordinate training and knowledge transfer activities with project teams.
- Support business readiness activities including process validation, user preparedness, and operational transition planning.
- Monitor adoption progress and recommend interventions to improve user engagement and readiness.
Benefits Realization & Performance Monitoring
- Track adoption metrics, change KPIs, and benefits realization against defined objectives.
- Monitor organizational adoption and identify areas requiring additional support or intervention.
- Prepare change management dashboards, readiness reports, adoption reports, and executive updates.
- Measure the effectiveness of change initiatives and recommend continuous improvements.
Governance & Continuous Improvement
- Ensure change management activities align with project governance frameworks and organizational standards.
- Maintain change documentation, stakeholder registers, communication plans, and readiness assessments.
- Support lessons learned, post-implementation reviews, and continuous improvement initiatives.
- Collaborate closely with PMO, Project Managers, business leaders, consultants, and delivery teams to ensure successful organizational adoption.
Qualifications & Experience:
- Bachelor's degree in Business Administration, Organizational Development, Human Resources, Project Management, Engineering, Communications, Psychology, or a related discipline.
- Minimum 10+ years of experience in Organizational Change Management, Business Transformation, Change Leadership, or Transformation Programs.
- Proven experience delivering change management initiatives for Traffic Management, Traffic Safety, Transportation Infrastructure, Intelligent Transportation Systems (ITS), Smart Mobility, or Government Transformation programs.
- Demonstrated expertise in stakeholder engagement, communication planning, organizational readiness, user adoption, and benefits realization.
- Experience supporting large-scale, multi-stakeholder transformation initiatives within complex, regulated environments.
- Strong experience working with executive leadership, project teams, consultants, contractors, and operational stakeholders.