Education and Development Team Administrator

Job summary

The Education and Development Team plays a vital role in supporting the learning, development and professional growth of colleagues across NSFT. We are responsible for coordinating and delivering a wide range of education and training opportunities, ensuring staff have access to the knowledge, skills and resources they need to provide outstanding care.

As a Team Administrator, you will carry out a variety of administrative tasks that support the efficient day-to-day running of the Trust's education and training services. A key part of the role will involve welcoming and supporting course delegates at our Hellesdon training facilities, providing reception duties and ensuring visitors receive a professional and positive experience. You will also work closely with trainers and facilitators, assisting with training room set-up, resources and basic IT queries to help training sessions run smoothly.

Main duties of the job

Working within the Education & Development Team, you will provide a wide range of administrative support to help ensure services run efficiently and effectively. You will be a key point of contact for staff, managing enquiries through the team inbox and telephone service, providing information, responding to queries and directing requests as appropriate.

The role includes setting up learning activities on ESR, producing reports, supporting the funded training request process, maintaining accurate records, raising requisitions through the Trust procurement system and helping to monitor and support the effective use of the Trust's training budget. You will also assist with the maintenance and development of Education & Development intranet content, ensuring staff have access to up-to-date information and learning resources.

You will work closely with a creative and innovative team that is passionate about developing educational and professional development opportunities for colleagues across the Trust. The team is committed to continually improving the learning experience, embracing digital solutions and supporting workforce development through a wide range of training initiatives.

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.