Compliance Administrator
Job summary
Are you looking for a new role that will help you develop valuable skills in compliance, systems and reporting? Do you have great attention to detail and feel confident working with electronic systems and Excel? Are you interested in a hybrid working role?
If so, we would encourage you to apply.
An exciting opportunity has arisen to join our Corporate Risk and Compliance team as a Compliance Administrator. We are a small, supportive team who work collaboratively with a wide range of staff, helping to ensure the delivery of safe, high-quality care for our patients.
In this role, you will gain hands-on experience in policy management, external visits and support key policy processes across the Trust.
Main duties of the job
As post holder, you will be responsible for liaising with key contacts across the Trust in relation to documents or external visits and compiling and distributing reports within agreed deadlines. Strong organisational skills will be required to monitor relevant shared inboxes and respond in a timely manner.
The role involves liaising with staff at all levels of the Trust, assisting with system, approval, and policy queries, and providing advice and support where documents do not meet the expected requirements. You will also support the maintenance of system content, including cleansing overdue documents to ensure staff have access to up-to-date information, supporting the delivery of a high quality, safe and compassionate healthcare service.
The post holder will be required to make decisions independently, including:
- determining whether submitted documents meet Trust policy requirements or require amendment before progressing
- prioritising workload and inbox queries to ensure deadlines are met and urgent issues are addressed appropriately
- identifying when to escalate complex queries, risks, or non-compliance issues to senior members of the team
All staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Check, verify and process new and reviewed procedural documents uploaded to the Trusts Policy Management System in line with Trust policy.
- Coordinate the external visits schedule using data.
- Liaise with key contacts on any areas of query or issue in relation to documents or external visits, in a professional and courteous manner, and provide regular training to assist and support staff in understanding processes and requirements.
- Amend, correct, and update Trust procedural documents, where appropriate and necessary.
- Compile and send out reports relating to procedural documents within the agreed deadlines.
- Monitor relevant compliance team shared inboxes, answering and actioning queries appropriate to level of role.
- Assist with system cleansing of the Policy Management System and External Visits section of the Incident Reporting System.
- Assist with producing tracking spreadsheets for departments to help them maintain their documents and external visits.
- Use software, IT database of information and formulate spreadsheets to ensure accurate and update information is readily available, where required.
- Be an advocate and a point of contact for the procedural document development policy to improve the approval process of new and reviewed documents.
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications
- Business Administration Apprenticeship or NVQ Level 3 or equivalent experience
Experience
- Previous secretarial/administrative/office experience.
- Takes initiative and uses own judgement in anticipating and dealing with queries and problems.
Skills
- Excellent eye for detail and proofreading skills
- Ability to prioritise and organise own workload with minimal direction
Attitude, aptitude
- Self-motivated, proactive and innovative.
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/