Site Digital Portfolio Lead - QEHKL
Job summary
The Site Digital Portfolio Lead provides senior leadership and acts as the primary relationship manager between Trust management teams and Digital Services within the Collaborative. The role ensures that digital, data and technology services are aligned to organisational priorities, clinical needs and service improvement objectives.
The postholder is responsible for managing a defined digital portfolio within one or more Trusts, translating organisational strategy into deliverable digital plans and ensuring effective coordination, prioritisation and oversight of programmes and services.
The role operates with a high degree of professional autonomy within agreed strategies, governance frameworks and financial limits, but does not hold corporate-wide or system-wide accountability. The postholder influences decision-making through expert advice, assurance and relationship management rather than executive authority.
Main duties of the job
Lead the planning, coordination and delivery of a defined digital portfolio aligned to Trust and Collaborative digital strategies and national NHS priorities.
Act as the senior interface between Digital Services and Trust stakeholders, including Divisional Directors, senior clinicians and operational leaders, ensuring priorities, risks and dependencies are understood and managed.
Provide senior oversight and assurance of digital programmes and projects within the portfolio, ensuring delivery to agreed scope, time, cost and quality.
Identify, manage and escalate risks, issues and dependencies through established governance routes, exercising professional judgement in complex and sometimes contested environments.
Hold indirect responsibility for patient care by ensuring digital systems and services within the portfolio support safe, effective and high-quality clinical practice.
Ensure digital initiatives are implemented in ways that minimise risk to patient safety, service continuity and clinical workflow, working closely with clinical safety officers and governance leads.
Communicate complex digital, technical and programme information to non-technical audiences, including senior clinicians and managers.Manage situations where there may be differing priorities or resistance to change, using persuasion, negotiation and professional credibility rather than authority.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Lead the planning, coordination and delivery of a defined digital portfolio aligned to Trust and Collaborative digital strategies and national NHS priorities.
- Act as the senior interface between Digital Services and Trust stakeholders, including Divisional Directors, senior clinicians and operational leaders, ensuring priorities, risks and dependencies are understood and managed.
- Provide senior oversight and assurance of digital programmes and projects within the portfolio, ensuring delivery to agreed scope, time, cost and quality.
- Identify, manage and escalate risks, issues and dependencies through established governance routes, exercising professional judgement in complex and sometimes contested environments.
- Hold indirect responsibility for patient care by ensuring digital systems and services within the portfolio support safe, effective and high-quality clinical practice.
- Ensure digital initiatives are implemented in ways that minimise risk to patient safety, service continuity and clinical workflow, working closely with clinical safety officers and governance leads.
- Communicate complex digital, technical and programme information to non-technical audiences, including senior clinicians and managers.Manage situations where there may be differing priorities or resistance to change, using persuasion, negotiation and professional credibility rather than authority.
- Hold delegated responsibility for managing agreed portfolio budgets within defined limits, ensuring resources are used efficiently and in line with financial controls.
- Contribute to the development of business cases and investment proposals, providing portfolio-level insight and assurance rather than final approval.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
- Educated to Master's degree level or equivalent professional experience in a relevant discipline such as Business Relationship Management / Business Administration, Health Management, Digital Transformation, Information Systems or a related field, demonstrating advanced theoretical and practical understanding relevant to senior portfolio and service leadership roles.
- Comprehensive knowledge of NHS organisational structures, commissioning and funding arrangements, policy frameworks and system transformation agendas, enabling the postholder to operate effectively within Trust and system contexts and provide informed advice to senior stakeholders.
Experience
- Extensive senior-level experience in business development, digital transformation and relationship management within the NHS and/or wider public sector, operating at Trust and system interface level to support service improvement and organisational priorities
Skills
- Advanced strategic leadership skills, with the ability to interpret organisational and system strategy, shape clear portfolio priorities and influence delivery outcomes across complex health and care environments.
- Strong business development and service improvement expertise, with the ability to identify opportunities for digital and service transformation, articulate compelling value propositions and support sustainable delivery within NHS and system contexts.
Attitude, aptitude
- Demonstrates a visionary and forward-thinking leadership approach, with the ability to anticipate change, promote innovation and articulate a clear sense of direction for digital and service improvement within defined organisational and system contexts
- Consistently demonstrates and promotes the Collaborative's organisational values through behaviour, leadership style and decision-making, including: Queen Elizabeth Hospital King's Lynn - Living our values, Norfolk and Norwich University Hospitals - PRIDE values, James Paget University Hospitals - CARER values
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Waveney Acute Hospitals Collaborative
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/