Applications Specialist
Job summary
As part of the Digital Healthcare team, Applications have an exciting opportunity to recruit an Applications Specialist. The successful applicant will be part of a team who are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy.
Within the team you will be supported by Senior Applications Specialists. This role involves day to day support of the applications including incident management, request fulfilment, monitoring, change and release management and decommissioning. Another key part of this role is to make proactive improvements to our applications and making use of the functionality available. Being able to communicate effectively with users and suppliers is an essential part of this role.
This is a busy role so we are looking for someone who is highly organised, motivated and proactive and can cope under pressure to help us to deliver an excellent service.
Main duties of the job
This role involves:
- Supporting the full lifecycle of applications, from design and implementation to decommissioning for technical and configuration elements
- Implementation of application configuration and delivery mechanisms
- Application testing including technical and functional elements
- Maintenance including upgrades and patching
- Incident management and request fulfilment
- Delivery of projects and significant work
The post holder will gain in-depth knowledge of the applications used in the Trust and an understanding of the tools used for their delivery. To deliver and support applications, a comprehensive working knowledge of the Trust and services within is essential. They will be responsible for the day to day support and delivery of the applications and will be part of a team committed to deliver customer excellence.
This is a busy role so we are looking for we are looking for someone who is highly organised, motivated, proactive and can cope under pressure to help us to deliver an excellent service.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
- oEducated to a degree level or experience in delivering and supporting applications
- oITIL Foundation
- oPRiNCE2 Foundation
Experience
- oWorking across multiple organisations and in multi-disciplinary teams
- oWorking with external suppliers and providers
- oExperience of product delivery and maintenance
- oSystem administration
- oUnderstanding requirements and delivering services to customers
- oIncident management
- oProblem identification and resolution
- oWorking as part of a team
- oWorking in a high pressure environment
- oWorking in a healthcare setting
- oExperience of project delivery
Knowledge
- oPrinciples of application lifecycles
- oUnderstanding of common application infrastructure, databases and server based applications
- oImplementation in different working environments
- oRecord keeping standards
- oMicrosoft based environments
- oWorking knowledge of the NHS
- oApplications in a healthcare setting
Skills and Aptitudes
- oConfidence and capability to deal and communicate with colleagues and staff at all levels
- oHigh levels of computer literacy
- oAbility to learn quickly
- oAttention to detail
- oAbility to analyse and solve problems
- oPresentation skills
Personal Requirements
- oCreative and collaborative
- oEmpathetic
- oMotivated and proactive
- oPositive attitude to change
Other Requirements
- oWilling to travel
- oWilling to undertake personal development
- oFlexible approach and willingness to work outside normal hours to meet service demands
- oParticipation in an on-call service as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Maglona House
Carlisle
CA3 0HA
Employer's website
https://www.ncic.nhs.uk/
- Company
- North Cumbria Integrated Care NHS Foundation Trust
- Location
- Carlisle, United Kingdom CA3 0HA
- Employment Type
- Fixed-Term
- Salary
- £29970.00 - £36483.00 a year
- Posted
- Company
- North Cumbria Integrated Care NHS Foundation Trust
- Location
- Carlisle, United Kingdom CA3 0HA
- Employment Type
- Fixed-Term
- Salary
- £29970.00 - £36483.00 a year
- Posted