Information Officer *Internal Only*
Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
This post is in the Information Management Team, part of the Performance and Patient Services department
The Information Team
The information Team leads on the production and submission of datasets and reports in line with statutory, national and local reporting requirements. Provision of ad hoc information and development of 'self service' suit of information tools for discreet business functions, including contract and activity and performance information. Supporting the Head of Performance in the design, development and provision of corporate and operational performance reports.
The team provides in depth statistical analysis and profiles of trends within patient and Trust performance information, highlighting variances from the norm, to support decision making and performance improvement.
Main duties of the job
Working primarily as part of the Data Management team and supporting the wider Information Service the post holder will be responsible for fulfilling the Trust's local, regional and national reporting obligations, ensuring the compliance of National and Local contractual obligations.
Working within the existing team framework the post holder will have responsibility for the day-to-day management of external dataset and statutory submissions and will work closely with senior colleagues to support and develop effective ways of managing data.
The post holder will work as part of a team to produce timely, accurate patient-based and management information and statistics using a variety of analytical and reporting tools including SQL and MS Office Applications (Excel, Access, Word and PowerPoint ). This includes responding to Freedom of Information Requests and Ad hoc requests on a rota basis in a timely manner.
Working hours generally Monday to Friday with hours to be worked between 8am and 6pm. Weekend working is required on a rota basis November to April, generally around 2 hours.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
- Level 4 Qualification E.g : ocertificate of higher education (CertHE) ohigher apprenticeship ohigher national certificate (HNC) olevel 4 award olevel 4 certificate olevel 4 diploma olevel 4 NVQ Or Equivalent Experience
- Health Informatics Qualification
Knowledge and Experience
- Experience of using Microsoft Office Products - Word, Access, PowerPoint and Excel.
- Experience of updating internet/web based applications.
- Analysis of data and auditing data quality.
- Experience of collecting, processing or using data within a health environment.
- Able to compare data from different sources and ensure quality, consistency and accuracy.
- Able to use spreadsheets to summarise data
- Knowledge of the way in which patients flow through a hospital environment, including referrals, outpatients, inpatients, A&E
- Understanding of delivery of healthcare in acute and community setting.
- Good understanding of legislation affecting information sharing and protection (e.g. Caldicott Principles, Freedom of Information Act, Data Protection Act, Information Governance
- Knowledge of administrative procedures
- Knowledge of dealing with queries relating to data or information
- online meeting software e.g Microsoft Teams
- Knowledge of Health Care Information, e.g. Public Health, Mental Health and Manpower, etc.
- Good knowledge of the systems used in a health environment (e.g. PAS)
Skills
- Ability to work with minimal supervision in a highly confidential manner
- Excellent interpersonal and communication skills - maintaining effective working relationships with all stakeholders
- Demonstrates activities and work routines to others in own work area
- Accurate Keyboard Skills
- Numerate
- Demonstrate the ability to plan, prioritise and action
- Highly organised and efficient, able to work to tight deadlines
- Ability to deal with and respond to enquiries, where appropriate, on behalf of senior members of the team.
- Ability to communicate effectively both orally and in writing
- Ability to work flexibly as part of a team
- Ability to travel to other locations to attend meetings.
- Willingness to undertake training as required
- Use of databases and information retrieval tools
- Demonstrable experience in the managing the development of business intelligence applications
- Use of relational database query structures and reporting skills such as SQL
Other Requirements
- Capacity to work effectively under pressure and produce quality work to deadlines
- Ability to communicate effectively both orally and in writing
- Ability to work flexibly as part of a team
- Ability to travel to other locations to attend meetings
- Willingness to undertake training as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Maglona House
Carlisle
CA3 0HA
Employer's website
https://www.ncic.nhs.uk/