Asset Data & Insight Lead

Role: Asset Data & Insight Lead

Hours:37 hours per week

Contract:Permanent – Full Time

Location:Barnstaple and surrounding areas

Salary: Up to £34,513 (dependent on qualifications and experience)

About the Role

Are you passionate about data, analytics, and driving performance improvement? North Devon Homes is seeking an Asset Data & Insight Lead to take ownership of our asset and delivery performance monitoring framework. You’ll ensure timely and accurate reporting of key performance information, develop systems and processes, and be the departmental lead for data analytics using tools such as SQL, Power BI, and other reporting software.

You’ll work closely with colleagues across the business, support operational managers, and drive continuous improvement in how data is analysed and used. Your work will directly inform decision-making and help identify opportunities for improvement across asset management and maintenance.

Key Responsibilities

• Lead the asset and delivery performance monitoring framework, ensuring accurate and timely reporting.
• Develop and maintain dashboards and reports, collaborating with IT and external contractors.
• Audit asset databases for accuracy and completeness.
• Produce ad hoc reports and support operational managers in addressing areas of poor performance.
• Drive continuous improvement in data analysis and performance monitoring.
• Present performance data at senior level meetings.
• Be an active member of the Data Governance Group, improving data governance and quality.
• Ensure compliance with laws around data use and storage.

What we are looking for?

• Educated to degree level or equivalent in a relevant field (desirable).
• Intermediate/advanced skills in Excel, PowerPoint, and Microsoft Office.
• Experience summarising data for varied audiences.
• Proven management of data within asset and maintenance systems.
• Advanced experience with databases, spreadsheets, and statistical packages.
• Experience writing reports and developing dashboards (e.g., Power BI).
• Experience using SQL for complex reports.
• Strong information management and process improvement experience.
• Excellent knowledge of business information systems and IT.
• Analytical, thorough, and well organised with great attention to detail.
• Excellent communication skills, both oral and written.
• Understanding of the regulatory environment for Housing Associations, especially regarding data.
• Ability to deal with sensitive and personal data appropriately.

Why Join NDH?

• Be part of a values-driven organisation committed to community wellbeing
• Work in a supportive team environment with opportunities for professional development
• Make a tangible difference in the lives of our customers
• 27 days holiday plus bank holidays
• 7% Employer contribution Pension
• Cash Plan of up to £1600 per year
• Employee Assistance Programme (EAP)
• Health & Wellbeing Support
• Family Friendly Policies
• Cycle to Work Scheme
• Tech Scheme
• Refer a Friend Scheme

The successful candidate will be required to complete a Basic DBS check.

Closing date: Thursday 23 October 2025 - 09:00

Interviews: w/c 27 October 2025

We are proud to be a Disability Confident Employer.As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.