Data Quality Analyst
Job summary
The Informatics Department support a wide range of internal and external stakeholders by providing expertise in data analytics and business intelligence. The post holder will be a key member of the Informatics Department delivering effective data quality for the North East Ambulance Service (NEAS). You will be expected at times to work from HQ based in Newcastle upon Tyne.
Main duties of the job
Working closely with Information Analysts and operational service areas, the Data Quality Analyst will ensure data feeding into dashboards and reports is accurate, consistent, and reliable. They will carry out data validation, profiling, monitoring, and analysis of core NEAS systems, producing deep-dive insights that directly support operational and strategic decision-making.
The role is central to helping the Trust take a data-driven approach to decision-making, improving the accuracy of reporting and performance monitoring, and ensuring that information can be used to drive improvements in patient care and service delivery. This work directly supports the ambitions of the NHS Long Term Plan by strengthening the quality of the data that underpins innovation, efficiency, and better outcomes.
** Subject to Job Description Evaluation
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.
Person Specification
Education, Qualification and Training
- Degree Level qualification or equivalent relevant experience of working within information/report production or database development
- Knowledge of SSRS reporting, experience of Power Bi or other data visualisation tools
Keyskills, Knowledge and Aptitude
- Ability to prioritise between competing demands and allocated resources accordingly and deliver to tight deadlines.
- Proactive and personally motivated. Able to produce complex, and at times sensitive/contentious reports,
- Competent in the use of Microsoft Office, Excel & SQL.
- Able to learn new technologies and quickly grasp complex problems.
Experience
- Significant demonstrable experience of working with NHS data sets.
- Significant experience of proactively developing and improving the quality or efficiency of processes.
- Data governance and quality NHS information standards.
- Defining and effectively describing metadata.
- Experience of NEAS information services/systems. Experience of working with data within a data warehouse and creation of data dictionaries. Experience of implementing an enterprise-wide data strategy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East Ambulance Service NHS Foundation Trust
Address
North East Ambulance Service
Newburn Riverside
Newcastle Upon Tyne
NE15 8NY
Employer's website
https://www.neas.nhs.uk/