Clinical Team Administrator
Job summary
The Mental Health Support Team [MHST] are a service that work within Camden primary and secondary schools, they offer direct interventions to CYP within the school context in a 1:1 and group format. They also support schools with a whole school offer, that can typically support educational staff. MHSTs work closely with other CAMHS colleagues in the Camden CAMHS Unit as well as external services (statutory and VCSEs).
Main duties of the job
The candidate should be able to demonstrate the ability to work as a member of a functional, task-based team, and can ensure they can communicate and liaise with administrative colleagues, patients, family members, external professionals and with clinical practitioners.
This should also include evidence of high-quality skills where attention to detail, strong IT skills and accurate patient data entry skills is essential and demonstrating the ability to use your initiative and prioritise your own workload. Having experience of using Carenotes our electronic patient record is desirable.
Candidates are requested to use the section "Supporting Information" on the application form to set out their reasons for applying and their suitability, referring to the person specification, for this post.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme
- Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
Please see the attached job description and person specification for more details of the role and requirements of the vacancy.
Person Specification
Experience
- Experience of administration in an office environment
- Experience of working in a medical or NHS institution
Skills
- Good standard of typing skills
- Ability to write and present correspondence in a professional standard using Word for Windows.
- Ability to communicate verbally with staff and external professionals with confidence
- Ability to converse with patients by telephone with tact and sensitivity
- Excellent communication skills, both verbal and written
- Ability to converse with patients by telephone and in person with tact and sensitivity
- Skilled in minute taking
Qualifications
- GCSE English and Maths at Grade C or above or equivalent
- ECDL qualification or equivalent in computer training
- Should be educated to "A" level or equivalent
Knowledge
- Experience of using computer data bases
- Understanding of equal opportunities
Personal Attributes
- Ability to work on own initiative and maintain confidentiality
- Ability to prioritise and organise tasks
- Ability to work collaboratively with others
- Ability to work under pressure
Other
- Able to demonstrate a commitment to and a desire to live by the Trust's values.
- Demonstrates a professional and positive approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
North London NHS Foundation Trust
Address
North London Foundation Trust
120 Belsize Lane
London
NW3 5BA
United Kingdom
Employer's website
https://www.northlondonmentalhealth.nhs.uk/