Senior Account Manager

Senior Account Manager | AI SaaS | £80,000 to £100,000 + Uncapped Commission (OTE £125,000 to £150,000)

Location: London (5 days in the office)

An exciting opportunity has arisen to join a profitable, fast growing AI SaaS business as its first Senior Account Manager. This is a pivotal hire, offering the chance to shape the future of the customer function while working closely with the founders as the business continues to scale.

The successful candidate will inherit a large portfolio of existing customers and take ownership of retention, renewals and account growth, building trusted relationships with senior stakeholders across the investment industry.

The Role

Responsibilities include:

• Managing a large portfolio of existing B2B customers throughout their lifecycle
• Driving customer retention, renewals, upsell and cross sell opportunities
• Building long term relationships with senior stakeholders across the investment community
• Identifying commercial opportunities while delivering an outstanding customer experience
• Working closely with Product and Leadership to provide customer insight and influence future product development
• Helping build and shape a high performing post sales function within a growing business

About You

You'll ideally have:

• 2 to 5 years' experience in B2B SaaS Account Management
• A strong track record of owning renewals, retention and account growth
• Experience managing a high volume portfolio of customers
• Experience working with Financial Services, FinTech, Investment Data or Alternative Data clients would be highly advantageous
• Confidence using AI tools such as ChatGPT, Microsoft Copilot or similar to improve productivity
• Excellent commercial awareness and the ability to build relationships with senior stakeholders

What's on Offer

• £80,000 to £100,000 basic salary
• Uncapped commission with an OTE of £125,000 to £150,000
• Opportunity to become the first Senior Account Manager within a high growth AI SaaS business
• Direct exposure to the founders with genuine influence over the future of the customer function
• Clear progression opportunities as the business continues to scale
• London office based, five days per week

If you're an ambitious Account Manager looking to join a high growth technology business where you can make a genuine impact while accelerating your career, I'd be keen to hear from you.