Apprentice Senior Project Support Officer

Are you interested in working for the North West Ambulance Service and achieving a nationally recognised  qualification? If you are an enthusiastic and motivated individual who pays particular attention to detail and want to kick start your career in project management then this is the role for you.

Role

As an apprentice senior project support officer, you won’t only perform routine administrative duties like minute taking – rather, your responsibilities will be inextricably tied to the success of the project you are working on.

Support the shaping of the delivery of a range of key programmes & projects within the Trust portfolio aimed at achieving delivery of the agreed business outcomes.

To support the development and implementation of common project, programme and portfolio management standards and associated tools and documentation; including the Trusts project management framework, PPM tool ‘The Port’, project plans, project documentation, risk & issue management and project reporting.

To facilitate & support the planning of projects, including identifying & monitoring tasks for project resources to support the effective and safe delivery of projects within the portfolio.

To facilitate & support with meetings such as the Trust Programme Board’s, PMO Project Boards and various other board meetings including minute taking and meeting facilitation.

To support the programme/project managers in the delivery of assigned projects, including identifying & documenting risks & issues and supporting planning and reporting.

To provide a first point of contact to record and resolve or refer and monitor queries/requests.

For full details visit: Current vacancies -  North West Ambulance Service .

Training

Training will be delivered within the work environment virtually. you will be supported by the team and manager throughout your training. 

Upon completion of your apprenticeship, you will be eligible to move onto a full Senior Project Support Officer contract of employment. The salary for this will be Band 4 £28,392 per annum.

Apprenticeship Standard
Business administrator (level 3)
Training Provider
BABINGTON BUSINESS COLLEGE LIMITED
Working Week
Monday - Friday. Office hours.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Wednesday, 30th September 2026
Start Date
Tuesday, 1st December 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Maths and English A-C GCSE or

Qualifications

  • English GCSE, grade 4-9 (Essential)
  • maths GCSE, grade 4-9 (Essential)

About the Employer

North West Ambulance Service NHS Trust
Think of the ambulance service and you’ll probably think of bright yellow vehicles and blue flashing lights, but there’s a lot more to us than that: We serve more than seven million people across approximately 5,400 square miles – the communities of Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire and Glossop (Derbyshire). We receive approximately 1.7 million 999 calls and respond to over a million emergency incidents each year. We make more than 1.3 million patient transport journeys every year for those who require non-emergency transport to and from healthcare appointments. We deliver the NHS 111 service across the region for people who need medical help or advice, handling around 1.7 million calls every year. We employ around 8000 staff in over 300 different roles. More than 1,000 people volunteer with us as community first responders, volunteer car drivers or patient and public panel members We have over 1,000 emergency and non-emergency vehicles operating across the North West.

Job Details

Company
North West Ambulance Service NHS Trust
Location
Ambulance Headquarters 449-451, Garstang Road, Broughton, Preston, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£25,272 a year
Posted