IBD Admin Assistant - Huntingdon

Job summary

Responsible for day-to-day administrative duties, co-ordinating patient care as directed. Assisting with data input, and data base management updating patient details as required. Ensuring the use of good communication and customer care skills to both patients and staff.

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

Main duties of the job

Administration/Clerical Services

To assist IBD Nurses with routine administrative duties.

To photocopy, scan and ensure stationary is all stocked at all times.

To answer telephone calls and deal with non-nursing/non-medicalenquiries.

To work within the required timescales and targets to ensure patients appointments are timely and efficient meeting cancer and waiting time targets.

To work in conjunction with the Trust Waiting List/ Access Policy .A high standard of data quality must be maintained at all times

To operate the Trust's Computer Systems, full training will be provided

To send correspondence to patients and to make and receive telephone calls in a polite manner.

To undertake any pilot work as part of service improvement within the Trust

To provide work in a collaborative manner with the IBD team and others to ensure efficiency of service provision.

To assist the Admin and Audit assistant to the IBD nurses and UPGI CNS Teams.

To ensure all data collection and processing undertaken is consistently accurate and timely and complies with The Trust Data Quality Policy and local procedures.

To undertake any other similar duties in line with the key purpose of the job.

About us

We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.