Clinical Systems Manager

Job summary

We have an exciting opportunity for an experienced clinician/non clinician who has a passion for digital transformation of services to join our digital clinical systems team.

To succeed in this role, you will have excellent communication and leadership skills in order to influence digital clinical system practice and promote safety in the design, implementation and use of healthcare technology.

Embedded in Digital Technical Services (DTS), the post holder will play a senior role, reporting to the Deputy Head of Clinical Systems Team, and will be responsible for the management and ongoing development of NHFT Clinical Systems Team (CST). They will ensure that the service has a safe clinical system function that supports the Trust to be a provider of outstanding patient care, via the use of safe and effective digital clinical tools.

The post is full-time (37.5 hours) and permanent and will involve travel between sites across the Trust estate.

Main duties of the job

You will provide day to day management and leadership for CST to include staff and service development and hold responsibility for operational delivery of service outcomes.

You will have demonstrable communication and problem-solving skills, a can-do attitude and a commitment to working collaboratively with stakeholders, developing strong relationships to support the planning and delivery of programmes of work that improve safety, quality and efficiency.

Key functions include clinical system management, maintenance, and support (where appropriate within service contracts). Working with colleagues across the Trust and other organisations, ensuring that CST has the frameworks, procedures and processes in place to:

Assure training is accessible to all and support end users

Safely and effectively manage service requests and changes within KPIs and SLAs

Maintain the integrity of the live clinical solutions

Work closely with system suppliers so that functionality roadmaps are understood and contractual standards are met

Work with the Clinical Team to ensure Trust systems are clinically safe

Oversee the Registration Authority (RA) function, maintaining the trust's position on regulatory compliance and identify areas for improvement

Deputise where appropriate for the HOS and/or the Deputy HOS

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.