Clinical Systems Product Specialist

Job summary

An exciting opportunity has arisen within the Digital Technology Services Directorate (DTS) of Northamptonshire Healthcare NHS Foundation Trust (NHFT). An innovative and ambitious Directorate that provides the foundation of digital solutions that enable NHFT to be a provider of outstanding and compassionate care. The team prides itself on delivering an effective, value for money core IM&T service that continually strives to drive efficiency whilst providing a secure and resilient infrastructure that keeps pace with and pre-empts business requirements.

Main duties of the job

This role falls within the Clinical Systems Team. The focus of the role will be to function as a subject matter expert across a variety of NHS clinical systems applications. Also, assisting in the daily administration of the department and to contribute to the overall effectiveness of the Clinical Systems Team and its development. The Product Specialist will be a skilled and experienced member of the Digital Technology Services department with the ability to perform tasks unsupervised providing appropriate customer and system support. Candidates must have excellent IT skills and a commitment to leading and developing the team and service and be a strong team player with a flexible attitude to day-to-day work. They should be enthusiastic in maintaining high quality services, ensuring the delivery of electronic patient record system administration, including Smartcard access, end user training, and adaptation of new and existing technologies to meet the needs of clinical services. Previous experience of working within a systems administration or product specialist role would be advantageous. Working within an NHS environment would be desirable but not essential.

This is a fixed term contract post with an end date of 11/01/2027

For an informal discussion please contact:

Lisa MacPhail - Deputy Head of Clinical Systems - 07702510612 or

Kath Woods - Clinical Systems Manager - 07708468284

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.