Pathology support secretary
Job summary
Enthusiastic, friendly and well-motivated individuals are needed to join the administration team within the Cellular Pathology Department.
This role will provide an efficient and effective secretarial and administrative service to the Pathology Department including Consultants, their medical teams and laboratory personnel.
Main duties of the job
- Provide secretarial support to the Cellular Pathology Services , Consultants and their medical teams, medical PA's
- Provide information and advice when dealing with enquiries either in person or by telephone from members of staff, patients, general practitioners and the general public, with subsequent referral to medical, scientific or administrative staff as appropriate.
- Resolve patient and staff queries; relay medical information between clinicians and general practitioners.
- Word processing/audio typing of complex laboratory reports and input onto the Pathology Computer system.
- Type/amend letters onto the Trust computer system
- Assist with the day to day scanning of laboratory reports.
- Process and dispatch departmental internal and external mail
- Devise and maintain departmental filing systems using departmental scanning system.
- Operate the Trusts computer systems including Patient Administration System, ALS System, Winscribe, Pathosys, COSD Protocol, Case Note Tracking, RIS System, SMART, ESR, email and intranet as appropriate.
- Operate the Pathology computer systems - LabCentre, QCLite, QPulse
- Sort and distribute Pathology reports to Wards, Departments and General Practitioners.
- Participate in and be responsible for the collation of data and producing of reports/projects on behalf of Consultant, Senior Management and Senior Technical staff e.g. on call rotas/updates, leave charts, crash plan etc.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
- 3 GCSE's (or equivalent) Grade C or above. One to include English Language
- RSA II Audio/Copy Typing or equivalent demonstrable skills
- ECDL or equivalent demonstrable skills
Knowledge
- Practical and working knowledge of Microsoft Office
- Practical and working knowledge of medical terminology
Skills
- Excellent communication skills enabling tact and diplomacy when relaying sensitive information to staff, patients and relatives, some of whom may exhibit challenging behaviour
- Excellent time management skills and the ability to prioritise workload effectively
- Ability to work quickly and accurately, using own initiative in relaying complex medical information
- Excellent interpersonal skills and the ability to work effectively as a member of a team
- Organisational skills in managing own workload
- Awareness of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
The Royal Oldham
Rochdale rd.
Oldham
OL1 2JH
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/