EUC Architect
Job summary
The trust are recruiting a new technical architect with the primary focus being end user computing. This is to both assist and lead designing, implementing and managing the technology used by the trusts end-users in line with the current and future digital strategy.
Working with our senior Technical Architects, this role will is key in enabling end users to perform their role as efficiently in an always on clinical and wider organisational setting. The role will help shape the decisions on future technology used throughout the trust.
The EUC environment is constantly evolving, as such this is a crucial role in working to create a secure, productive and user-friendly digital workplace for the trusts end users.
This role will join the architecture team, which is part of the Infrastructure team within the Digital Services department. The wider infrastructure team is responsible for the Trusts' network, server and cloud environments.
This role will be based in the recently re-furbished Seaton Delaval offices and will benefit from hybrid working. To ensure priorities, objectives and team culture are achieved and maintained.
Main duties of the job
Reporting to the Lead Technical Architect joining a technical architecture team, you will be responsible for the infrastructure implementation, availability and development of servers, cloud infrastructure and end user complete architecture.
Assist on designing, documenting and implementing the architecture setup for the trust's server, cloud and end-user compute infrastructure.
Diagnose, investigate, plan and implement infrastructure projects to improve uptime, system availability and resilience.
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
Both lead and assist on designing, documenting and implementing the architecture setup for the trusts cloud and end-user compute (EUC) infrastructure.
To work on digital infrastructure projects through the stages of inception to completion.
Monitoring the performance of servers and network systems to identify any issues.
Perform analysis on networks, firewalls, servers, operating systems, applications and devices.
Working closely across other teams throughout the trust to ensure any project work and changes are in the interest of all parties. Also, they are in accordance with IG, Clinical safety and security procedures.
Use levels of expertise to research and plan the required technical solutions, in line with the trust's digital strategy, and implement to published and Trust guided best practices.
Responsible for proactive research, planning and reviewing new and current system structures used at the trust.
Serve as a key escalation point for complex EUC issues and drive root cause analysis.
Assist in preparing documentation, including SOPs and knowledge base articles for internal use.
Departmental responsibility for outage escalations across on-premises Infrastructure, cloud-based infrastructure and end-user compute technology.
To ensure high availability, security and usability of the infrastructure in place that is transparent to users and ensure Service Level Agreements are in place
Part of the CITI 24/7 365 best endeavours callout rota for emergencies that relate to digital system downtime.
Uses their up-to-date knowledge of EUC technology to identify opportunities to increase efficiency, reliability and flexibility in line with the trusts strategies and principles.
A member of the digital services call out rota within the skills discipline.
Person Specification
Qualifications
- Level 3 cloud qualification or EUC end user equivalent experience and knowledge.
- Educated to degree level or equivalent experience plus additional knowledge and expertise in IM&T, project management procedures and techniques.
Experience
- Extensive and Strong end-to-end troubleshooting skills for system networks and applications
- Extensive knowledge of the following technologies; - Patching control and configuration tooling at enterprise level/grade - Exchange online connectivity experience - Active Directory \ Microsoft Entra ID - Server Virtualisation - Azure Cloud IAAS and SAAS - Industry cloud solution awareness - InTune and other unified endpoint management tools - VDI platforms, gold image creation and management - End user device OS configuration - Windows, Android, IOS. - M365 products and authentication methods - System migration, lifecycle and industry support - Security Firewall platforms - AVD and W365 infrastructure - Virtual Desktop Infrastructure - Microsoft various server roles and features
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria Healthcare Manufacturing and Innovation Hub
Avenue Road
Seaton Delaval
NE25 0QJ
Employer's website
https://www.northumbria.nhs.uk/
- Company
- Northumbria Healthcare NHS Foundation Trust
- Location
- Seaton Delaval, United Kingdom NE25 0QJ
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £47810.00 - £54710.00 a year
- Posted
- Company
- Northumbria Healthcare NHS Foundation Trust
- Location
- Seaton Delaval, United Kingdom NE25 0QJ
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £47810.00 - £54710.00 a year
- Posted