Observability Architect

Job summary

We are seeking anObservability Architect to lead the design and delivery of Trust wide monitoring and observability capabilities across on-premise, cloud and hybrid environments. This role is key to ensuring the safety, performance and reliability of Trust digital systems that support patient care.

Main duties of the job

Lead the design and governance of Trust wide observability architecture across on-premise, cloud and hybrid environments.
Develop and maintain architectural standards for telemetry collection, correlation, retention and visualisation.
Support clinical safety by ensuring observability contributes to safer, more reliable patient-critical systems.
Work collaboratively with infrastructure, application, cybersecurity, clinical safety and service management teams.
Oversee the onboarding of new technical systems and equipment into observability and alerting platforms.
Administer, maintain and enhance the Trust's monitoring and availability tools, ensuring high service reliability.
Provide expert input for major incidents, post-incident reviews and analytical reporting.
Contribute to digital strategy, governance and infrastructure assurance processes.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job description

Job responsibilities

You will develop and govern the Trust's observability strategy, covering metrics, logs, tracing, alerting and dashboards. Working with infrastructure, application, cybersecurity and clinical safety teams, you will help embed proactive monitoring and support incident response, service resilience and continual improvement.

This is a unique opportunity to shape a core digital capability within a progressive Trust.

Person Specification

Qualifications

Essential

Educated to degree level or equivalent experience plus additional specialist knowledge and expertise in IM&T, reporting and monitoring

Desirable

Experience working within the NHS or wider public sector
Knowledge of electronic patient record (EPR) systems and healthcare integrations.
Awareness of clinical safety standards and healthcare digital regulations
Relevant certifications (e.g. cloud architecture, observability platforms)

Experience

Essential

Extensive and strong end-to-end troubleshooting skills for system networks and applications
Experience with scripting languages such as PowerShell, Groovy, or Python
Working knowledge and expertise of the following technologies; o Windows server iterations installation and administration o Exchange server \ Exchange online o Active Directory / Microsoft Entra ID o Server Virtualisation o Azure Cloud o Azure native monitoring services o Linux and Cloud (Azure, AWS) monitoring and administration o EcoStruxure o Splunk o Datadog o Dynatrace o Elastic o Grafana

Desirable

Knowledge of or experience in coaching and mentoring practices and tools.
Knowledge of or experience in Quality improvement tools, techniques and methods.
LogicMonitor experience, SolarWinds experience, Azure monitor and Schneider Ecostruxure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Healthcare Manufacturing and Innovation Hub

Avenue Road

Seaton Delaval

NE25 0QJ

Employer's website

https://www.northumbria.nhs.uk/

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