Dynatrace Expert

Dynatrace Expert / Observability CoE Lead

Location: Basildon, UK (Fully Onsite)

Daily Rate: £350 – £360 per day (Maximum)

Contract Duration: Initial contract until July 2027

Start Date: Immediate

Agency: Norton Blake

About the Role

Norton Blake is partnering with a leading global technology consultancy to recruit a contract Dynatrace Expert. This position is for a major, long-term initiative establishing a unified, EMEA-wide Observability Centre of Excellence (CoE) for a world-renowned consultancy.

This unique contract role blends strategic leadership with hands-on technical execution. You will act as a core member of the newly formed CoE—defining enterprise governance, standards and operating models—while simultaneously working directly with domain teams to drive instrumentation, onboarding and maturity uplift.

If you are a Dynatrace specialist looking for a project that offers exceptional scale, impact and long-term contract security, this delivery-focused role is ideal.

Key Responsibilities

CoE Strategy & Governance

• Lead the enterprise observability strategy across critical banking applications, API platforms and business-critical workflows.
• Define and establish CoE standards, including instrumentation guidelines, naming conventions, tagging/metadata standards and alert design principles.
• Engage with individual application teams to assess current observability maturity (logs, metrics, traces, events) and create structured improvement roadmaps aligned to business priorities.
• Drive standardisation and governance across complex multi-team and multi-environment landscapes.

Hands-on Engineering & Implementation

• Design and implement end-to-end observability for critical payment workflows.
• Trace distributed transactions across microservices, MQ, mainframes and APIs using PurePath.
• Configure request attributes to enrich traces with vital business context (e.g. transaction IDs, payment types).
• Define SLIs, SLOs and error budgets, integrating them into release and incident decisions.
• Design noise-reducing alerting strategies leveraging baselines, anomaly detection and Davis AI.
• Build audience-specific dashboards for everyone from engineering teams up to executive stakeholders using DQL.

Experience & Qualifications Required

• 6+ years of dedicated experience in Observability and Performance Engineering.
• Subject Matter Expert in Dynatrace (Dynatrace Associate Certification or higher is strongly preferred).
• Deep understanding of tracing distributed transactions across complex environments (Microservices, MQ, Mainframes, APIs).
• Experience with external tool integrations, specifically combining Dynatrace with Splunk and Moogsoft for a unified enterprise platform view.
• Familiarity with AppDynamics is advantageous.
• Strong stakeholder communication and consulting skills, with the ability to coach and support application teams through maturity uplifts.

Why Apply?

This is a high-visibility project driving enhanced resiliency and productivity for a global leader in the financial sector. With a stable contract running until July 2027, it offers rare long-term security in the contract market and the chance to shape a large-scale enterprise platform from the ground up.

Note on Work Mode: This position is fully onsite at the client's Basildon campus. Please only apply if you are able to commute to and work from the Basildon office full-time.

To Apply

Please submit your CV directly to Norton Blake for immediate review and consideration.