Information & Change Manager

Job summary

The Information and Change Manager will play a pivotal role in supporting the strategic and operational development of the PCN. The postholder will ensure that high-quality information and intelligence are available to support decision-making, performance monitoring, service redesign and population health management.

Working closely with practice teams, clinicians, system partners and commissioning organisations, you will lead change programmes and drive continuous improvement through effective use of data and digital technologies.

Main duties of the job

Information Management

• Develop and maintain PCN performance reporting systems and dashboards.
• Analyse, interpret and present complex healthcare data to support decision-making.
• Monitor key performance indicators and contractual requirements across the PCN.
• Support population health management initiatives through data analysis and insight.
• Ensure compliance with information governance and data protection requirements.
• Produce reports for PCN leadership, member practices and external stakeholders.

Change Management

• Lead and coordinate service improvement and transformation projects.
• Support practices and PCN teams through organisational and operational change.
• Apply recognised project and change management methodologies.
• Identify opportunities for innovation, efficiency and quality improvement.
• Facilitate stakeholder engagement and communication throughout change programmes.
• Monitor project progress, risks, benefits and outcomes.

Digital and Strategic Development

• Support the implementation and optimisation of digital systems and technologies.
• Work collaboratively with Integrated Care Board (ICB) and system partners.
• Contribute to PCN strategic planning and business development.
• Promote data-driven decision making across the organisation.

About us

Billingham & Norton Primary Care Network (PCN) is a collaborative partnership of GP practices working together with community, voluntary and healthcare partners to improve the health and wellbeing of our local population. We are committed to delivering innovative, data-driven, patient-focused services that support our communities and healthcare professionals.

We are seeking an experienced and motivated Information and Change Manager to lead information management, data analysis, service improvement and change initiatives across the PCN.

• Opportunity to influence and shape healthcare services for local communities.
• Collaborative and supportive working environment.
• Professional development and training opportunities.
• NHS pension (where applicable).
• Flexible working arrangements.

The advert for this role will close on 30/09/2026. Interviews for shortlisted candidates will take place on 19/10/2026.

Please ensure your CV includes a supporting statement outlining your skills and experiance and how these meet the requirements for the role. Please also include details of your cuirrent salary and notice period.