AI Transformation Lead

Practice Group / Department:

Business Transformation - London

Job Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. 

The Role

Norton Rose Fulbright is in the process of delivering an ongoing Digital Transformation programme to test, select and adopt AI across all business units and legal teams in a safe and responsible way.  To deliver on this programme, the Business Transformation Team is recruiting for an AI Transformation Lead role. 

As well as the relevant skills and experience, we’re looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we’re building a culture where difference is valued.

The Business Transformation Team is a multi-disciplinary team covering project management, business analysis, change management & communications, data analysis & reporting and strategy. 

Key Responsibilities

• Support on the management, analysis and delivery of AI projects (including business case definition; project plans; requirements analysis; process improvement reviews and mapping; data modelling and analysis; solution assessment; implementation planning; UAT; training).
• Manages project control documentation (such as project plans; action logs; RAID logs).
• Support change management, AI adoption and communications by assisting in identifying change impacts and inputting into the appropriate sequencing and timing of change delivery as well as drafting relevant comms and training plans.
• Support stakeholder definition and mapping.
• Support planning and analysis by providing structural advice on ways of working, organisation design, processes and technology.
• Assist in supporting the definition and tracking of success metrics, ROI measurements and benefits realisation and reporting.
• Work with SMEs to understand their objectives, processes and desired business outcomes on projects.
• Identify pain points and tactical fixes, with guidance.

Key Skills and Experience

• Collaborative and flexible approach.
• Strong attention to detail.
• Comfortable operating within an ambiguous and changeable environment, learning to tailor the approach as necessary.
• Highly motivated self-starter who is adaptable and pragmatic.
• Experience in the legal sector or professional services (desirable).
• Strong interpersonal skills.
• Excellent communication skills.
• Workshop facilitation skills.
• Problem solving skills.

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.